VEHICLE RETRIEVAL

When retrieving your vehicle from the Eagle Towing storage lot, there are different things to expect depending on whether your vehicle was involved in an accident, who was at fault in said accident, or impounded by a police department. All towing and storage fees must be addressed prior to the release of your vehicle.

APPOINTMENTS ARE REQUIRED: Please call (804) 790-0222 before arriving to the storage lot. The storage lot is open Monday through Friday between the hours of 9:00 AM and 5:00 PM. There is a charge of $52.00 for After Hours visits to the lot outside of our normal operating hours.

FEATURED SERVICES

HEAVY DUTY TRANSPORT

LOCAL & LONG DISTANCE

WINCH SERVICE

JUMP STARTS

24/7 AVAILABILITY

ROADSIDE ASSISTANCE

ACCIDENT RECOVERY

ACCIDENT WITH “COLLISION/FULL COVERAGE”

If you have been involved in an accident and you have collision coverage insurance, please use the following as a guide:

Call your insurance company or the “at fault” insurance company. File a claim with the insurance company. You may need to provide information from the exchange of information form provided by the office on scene. (More than one vehicle involved.) Let the insurance company know that Eagle Towing has your vehicle.

The insurance company will send a claims adjuster (this may take several days) to evaluate your vehicle. The insurance company will then call you to discuss the details of your claim. They will inform you if your vehicle can be moved to a repair facility. If your vehicle is deemed a “total loss,” you will be asked to retrieve your personal belongings so the insurance company can take possession of the vehicle.

ACCIDENT WITH “LIABILITY ONLY” OR NO COVERAGE

If you have been involved in an accident with Liability only or no coverage please use the following as a guide:

If your vehicle is “at fault”, you do not have coverage! The vehicle owner is responsible for all towing and storage fees. We will work with you in most situations.

If you have been in an accident and you are NOT the party “at fault,” refer to the guidelines for “Collision/Full Coverage” mentioned above.

GALLERY

REVIEWS & TESTIMONIALS

CJ J

May 21, 2022.

Kenny was awesome. He treated our well loved pickup truck with care. Arrived when promised. Eagle has earned a loyal customer.

Delores Richards-Madikiza

May 15, 2022.

I have nothing but good things to say about Eagle Towing. Sean was my tow person. Last Friday my car alternator died while I was driving home from work. I was driving in a rural area; the weather was stormy and I needed a tow right away. Sean answered the phone and was at my location within 20 minutes. Sean regularly communicated with me to let me know here he was and when I could expect him. Sean was very professional, on time and was very friendly. Sean treated my vehicle like it was his own. When we arrived at the auto shop it was rainy and very dark. I was alone. Sean did not leave until my son arrived and he knew I was safe. I couldn't be happier with his service. It's nice to find a company who cares about their customers. I will using Eagle Towing for now on for my towing needs. Thank you! Delores R.

Ashanti Clarke

May 15, 2022.

Black Bear is a great driver and took care of my vehicle when putting it on the roll back.

Rocky Davies

May 14, 2022.

Marcus did a great job!

Carter Hall

May 14, 2022.

Marcus was our driver tonight and I was very pleased with his service and thought he did a very good job.

Rodney Walker

April 29, 2022.

Sean was very helpful and was very nice when he came to pick up my car

William Mason

April 28, 2022.

Fast and reliable. Driver was very friendly and really helped out when my wheel fell off my car. Used all the proper tools and equipment for the situation at hand. A fair price for quality towing. Would highly recommend to a Friend

Christopher Boles

April 28, 2022.

Sean was awesome. Very professional great company

EDDIE MCCRAY

April 26, 2022.

Awesome and very professional. Nicole was such a breath of fresh air to deal with because her customer service is impeccable. Save yourself the headache and just use them. Trust me you will save time, money and headaches by dealing with this amazing company.

INQUIRE

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